Read our real-time customer testimonials about CertaPro Painters
As part of our Certainty Service SystemTM we make sure we call back every customer we painted for. Using our trusted Quality Callback ProgramTM an outside firm reaches out to our past customers to measure our quality and survey our customers.
The following ratings and comments were submitted by our most recent 10 customers as a part of our ongoing Quality Callback Program.
The rating questions are: On a scale of 1 (very dissatisfied) to 5 (very satisfied), how would you rate, overall, your Customer Experience? Would you recommend CertaPro Painters to a friend or relative?
May 10, 2012
Maryann
E.,
Largo, FL
"great communication, quality of work, work completed in a timely manner"
Customer Experience Rating: 5
May 02, 2012
Glenda
R.,
Land O' Lakes*, FL
"The workers where on time and did the entire job within a day and completed our task to satisfactory. Our place was left clean and our left over paint was left aside neatly."
Customer Experience Rating: 5
Apr 25, 2012
James
S.,
Land O' Lakes*, FL
"they did what they said they were going to do. they were focused, the quality of work was excellent, they were on time. I've seen some painters that leave spots places, and these guys kept it clean."
Customer Experience Rating: 5
Apr 11, 2012
Stephanie
C.,
Tarpon Springs*, FL
"The painting was done neatly, efficiently and in a timely manner. We love the colors and are delighted with a job well done."
Customer Experience Rating: 5
Apr 10, 2012
Larry
I.,
Oldsmar*, FL
"They were very professional and nice. I would suggest that they bring their own vaccume. Other than that, the workers were great people to deal with. Their work is very nice. They told me when they are going to finish and they were on time. "
Customer Experience Rating: 5
Mar 28, 2012
Tim
M.,
Lutz*, FL
"The workers had a great work ethic and are customer service oriented. The work was exceptional, they were timely and they exceeded my expectations; they went above and beyond"
Customer Experience Rating: 5
Mar 18, 2012
Vickie
B.,
Clearwater*, FL
"Very friendly, considerate, professional staff. "
Customer Experience Rating: 5
Mar 14, 2012
Mary
W.,
New Port Richey*, FL
"They have great prices. They were staffed efficiently to the point that they were done in a day and a half. They went above and beyond. For example, they pressure washed my fence to clean it even though they did not have to."
Customer Experience Rating: 5
Mar 14, 2012
Sandy
T.,
Land O' Lakes*, FL
"They were very great as far as cleaning up the mess, they did a great touch up of what I had started and the suggestions were great as to what colors to choose for my home."
Customer Experience Rating: 5
Feb 28, 2012
Glenda
Q.,
St Petersburg*, FL
"Good Price and they did a great job. They came in quickly and did a great job."
Customer Experience Rating: 5
Feb 23, 2012
Beverly
M.,
Dunedin*, FL
"I loved the paint and they helped workout the problems!"
Customer Experience Rating: 5
Dec 30, 2011
Renee
G.,
Tarpon Springs*, FL
"Just work faster."
Customer Experience Rating: 4
Dec 23, 2011
Margaret
S.,
Safety Harbor*, FL
"The crew was very kind, helpful, no complaining; they just got on with their job. They deserved a 5."
Customer Experience Rating: 5
Dec 14, 2011
Shannon
M.,
Oldsmar*, FL
"I needed a quick turnaround and the crew showed up and worked diligently for 2 days to get the job completed."
Customer Experience Rating: 5
Dec 08, 2011
Richard
R.,
Palm Harbor*, FL
"they were on time as they said they would be. They were nice and tidy. They did a great job."
Customer Experience Rating: 5
Dec 03, 2011
Greta
P.,
Belleair*, FL
"Great communication, very nice and excellent paint job!"
Customer Experience Rating: 5
Nov 29, 2011
Jeff
D.,
Tampa*, FL
"Really professional guidance from Scott and good follow up."
Customer Experience Rating: 5
Nov 04, 2011
Ron and Jane
L.,
Palm Harbor*, FL
"It was done quicklu and looks good."
Customer Experience Rating: 5
Oct 30, 2011
Mileah
H.,
New Port Richey*, FL
"We are pleased with the quality of work as well as the efficiency of the painters. "
Customer Experience Rating: 5
Oct 28, 2011
Tom
B.,
Land O' Lakes*, FL
"The quality of workmanship. They followed up very well."
Customer Experience Rating: 5
Oct 24, 2011
Kevin
B.,
Clearwater, FL
"Painters were thorough, neat, and efficient"
Customer Experience Rating: 5
Oct 24, 2011
Greta
P.,
Belleair*, FL
"on time, hard workers and very friendly, respectful, and excellent paint job"
Customer Experience Rating: 5
Oct 24, 2011
Steve
O.,
Clearwater Beach*, FL
"They took care of everything without a need for us to get involved."
Customer Experience Rating: 5
Sep 29, 2011
Sal
C.,
Palm Harbor*, FL
"The work is very good and what I expected. Excellent work"
Customer Experience Rating: 5
Sep 29, 2011
Robert
Z.,
New Port Richey*, FL
"The painting crew was fast and efficent. House looks great. "
Customer Experience Rating: 5
Sep 28, 2011
Darlene
W.,
Trinity, FL
"The painters were very professional and did a great job with the furniture as far as covering everything properly and moving everything back into place when finished. I am very happy with my new paint job."
Customer Experience Rating: 5
Sep 19, 2011
Lisa
E.,
Land O' Lakes*, FL
"The painters were fast,thorough,efficient,and cleaned up so well we never would have known they were here!"
Customer Experience Rating: 5
Sep 16, 2011
Helene
F.,
Tarpon Springs*, FL
"They worked with me regarding the scheduling of painting the interior of my house as I was having remodeling issues. We had to re-schedule 3 times! Except for some minor touch ups and the fact they did not appear to have painted the cabinet baseboards or island baseboard in my kitchen,they were neat, helpful and cleaned up."
Customer Experience Rating: 5
Sep 01, 2011
Marie
S.,
Palm Harbor*, FL
"The courtesy, the pleasantness, the way we were treated and the way they gave us the estimate and followed through and did the job. I had just opened the Valpack and there was a slip about them and figured I know them as much as anyone else. I was pleased with the estimate and the service and they followed through and did what they said they would."
Customer Experience Rating: 5
Aug 30, 2011
Lana
A.,
Clearwater*, FL
"They did an excellent job painting. They were professional, gave a great quote and then came and did the job in a timely manner even with the bad weather."
Customer Experience Rating: 5
Aug 09, 2011
Scott
B.,
St Petersburg*, FL
"Excellent attention to detail. Friendly and professional crew. Really went the extra mile and completed things beyond expectation."
Customer Experience Rating: 5
Aug 09, 2011
Maria
D.,
Palm Harbor*, FL
"Painter were professional, quick, and very neat in their painting."
Customer Experience Rating: 5
Aug 04, 2011
Shawn and Anne
M.,
Clearwater*, FL
"It took them two days to paint when they said one day. They didn’t have enough painters to complete the job in one day. It was no big deal but that was something noted."
Customer Experience Rating: 4
Aug 02, 2011
Roger
H.,
Oldsmar, FL
"Everything was done promptly and looks great. All colors in the right place and cleanup looked great. Overall, an excellent job."
Customer Experience Rating: 5
Jul 20, 2011
Dianna
J.,
Palm Harbor*, FL
"They were fine, they were good."
Customer Experience Rating: 4
Jul 18, 2011
Paul
M.,
New Port Richey*, FL
"No issues, delivered on time, as expected."
Customer Experience Rating: 5
Jul 15, 2011
Paul
G.,
Palm Harbor*, FL
"They were great from the beginning. As far as coming, price was fair, setting up a date. Everything was done well."
Customer Experience Rating: 5
Jul 14, 2011
Cathy
F.,
Land O' Lakes*, FL
"They were timley and overall it was done beautifully.I was not here at the time but my son and husband said they didn’t know they were there."
Customer Experience Rating: 5
Jul 13, 2011
Patricia
M.,
Palm Harbor*, FL
"The job was done in one day."
Customer Experience Rating: 5
Jul 07, 2011
William
G.,
Palm Harbor*, FL
"The way they cleaned up and covered everything. They didn't miss anything."
Customer Experience Rating: 5
Jun 30, 2011
Karen
L.,
New Port Richey*, FL
"Excellent company to deal with. Great communication from company from estimate to billing. They did a wonderful painting job and workers were dedicated. A pleasure to deal with."
Customer Experience Rating: 5
Jun 28, 2011
Doris
F.,
Palm Harbor*, FL
"They were conscientious and they did a thorough job"
Customer Experience Rating: 5
Jun 27, 2011
Denise
M.,
Palm Harbor*, FL
"Very professional, showed up on time, worked hard and got the job done quickly. Cleaned up outside and it looked like they were never here. Great Job!!!"
Customer Experience Rating: 5
Jun 23, 2011
Dan
R.,
Trinity, FL
"Professional estimate, good communication, speed & efficiency"
Customer Experience Rating: 5
Jun 10, 2011
Timothy & Sandra
N.,
Palm Harbor*, FL
"The team arrived on time, was orderly, very quick and extremely thorough. The team to perform the work was not of native English language and I was pleased to find the lead member was able to communicate very well. We are extremely impressed with the price and quality of service."
Customer Experience Rating: 5
Jun 09, 2011
David and Cindy
W.,
Tarpon Springs*, FL
"The guys came when they said they would, and then they cleaned up after themselves. We had very little clean up to do ourselves."
Customer Experience Rating: 5
Jun 06, 2011
Tom & Kay
P.,
Palm Harbor*, FL
"Everybody was helpful and did a really good job."
Customer Experience Rating: 5
Jun 06, 2011
Paul
C.,
Clearwater*, FL
"Everybody was very nice. The men working were pleasant and willing to listen. They did very good work."
Customer Experience Rating: 5
May 24, 2011
Noreen
J.,
New Port Richey*, FL
"The attention to detail was terrific!"
Customer Experience Rating: 5
May 22, 2011
Sarah
O.,
Land O' Lakes*, FL
"The painters came when expected. They were extremely clean and the paint job is beautiful."
Customer Experience Rating: 5
May 17, 2011
Holly
C.,
Tarpon Springs, FL
"I thought everyone did an awesome job, very detail oriented."
Customer Experience Rating: 5
May 16, 2011
Stephanie
C.,
Tarpon Springs*, FL
"The original quote was done efficiently and was reasonable for the amount of work to be done. Also, we were in a hurry to get the job done before we moved into our new home and Scott and Joel worked with ua to do the job on very short notice. That was going above and beyond what they needed to do."
Customer Experience Rating: 5
May 15, 2011
Chris
D.,
Clearwater*, FL
"very professional... on time, did what they said they would do and covered every detail. Did a great job!"
Customer Experience Rating: 5
May 02, 2011
Helen
S.,
Palm Harbor*, FL
"I was surprise with the qulaity and speed in which the painting was done . House looks like a new house. I felt I got fair price from Scott and I'm happy to promote you. I was told by a previous a customer, that's how I got to know about you and what he said was absoutley true. This was a favourable experience."
Customer Experience Rating: 5
Apr 27, 2011
Brenda
H.,
Dunedin*, FL
"The quality of work was very good."
Customer Experience Rating: 5
Apr 27, 2011
John
B.,
Safety Harbor*, FL
"We have had no hassles."
Customer Experience Rating: 5
Apr 21, 2011
Beverly
B.,
Oldsmar*, FL
"The workers were very kind and professional. The pricing was great."
Customer Experience Rating: 5
Apr 12, 2011
Edward
W.,
Palm Harbor, FL
"Quick in, quick out. Cleaned up,Good paint job. It is time however to pick up the sign in the yard before the lawn people come. Also, wanted to know if the lead I gave you on a potential job was followed up. "
Customer Experience Rating: 5
Apr 04, 2011
Jim
M.,
Trinity*, FL
"prompt work no mistakes were made"
Customer Experience Rating: 5
Mar 31, 2011
Cynthia
A.,
Pinellas Park*, FL
"Scott and Joel were always responsive. Their workers were experienced, hard-working, polite, and neat."
Customer Experience Rating: 5
Mar 13, 2011
Suzanne
P.,
New Port Richey*, FL
"The workers did an amazing job! The painters did not miss a spot and checked with me on everything before painting. They were all very professional and nice. They did a very detailed, fast, efficient job. I am very happy with the quality of work done. "
Customer Experience Rating: 5
Jan 08, 2011
Barbara
H.,
Trinity*, FL
"Love the quality of paint and application on house. Love the colors. It was completed as stated and we have no issues at this time.thanks!"
Customer Experience Rating: 5
Dec 21, 2010
Gay
M.,
Palm Harbor*, FL
"I was very happy. It was so hard trying to find someone responsible and that would come and do the job for under $1000. Very polite, responded to call back. They called and they followed up. Good team together."
Customer Experience Rating: 5
Dec 20, 2010
Thora and Mervyn
L.,
Palm Harbor*, FL
"The painters worked hard, they were professional and treated my property with respect."
Customer Experience Rating: 5
Dec 06, 2010
Cynthia
A.,
Pinellas Park*, FL
"First, they showed up when they said they would! The owners, Scott & Joel were on sight every day to make sure things were going as planned. The crew, led by Carlos, was professional, hard-working, quick, thorough and a pleasure to have in my house. They did a great job!"
Customer Experience Rating: 5
Nov 29, 2010
Julie
E.,
New Port Richey*, FL
"No problems and they did exactly what I asked them to do."
Customer Experience Rating: 5
Nov 29, 2010
Wesley
N.,
New Port Richey*, FL
"They completed the job to expectations. The crew cleaned when they were done and worked till the job was complete."
Customer Experience Rating: 5
Nov 12, 2010
Mike
T.,
Hudson*, FL
"Everything just turned out well."
Customer Experience Rating: 5
Nov 05, 2010
Mary Ann
S.,
Palm Harbor*, FL
"Arrived as scheduled. Completed job in 2 days. Careful around plants and furniture. Removed/replaced all items attached to walls. Repainted some missed spots in gutter without a hassle. Everyone very pleasant and professional. Good cleanup."
Customer Experience Rating: 5
Nov 02, 2010
Matt and Jane
D.,
Oldsmar, FL
"Great job."
Customer Experience Rating: 5
Nov 01, 2010
Mike
B.,
Palm Harbor*, FL
"There was a couple of things that were missed, the door, and one small area and, the door handle wasn't put back on correctly."
Customer Experience Rating: 4
Nov 01, 2010
Dennis
A.,
New Port Richey*, FL
"They did a good job."
Customer Experience Rating: 5
Oct 14, 2010
Bill and Debbie
H.,
Palm Harbor*, FL
"Very professional, there was no money transaction until I was completely satisfied."
Customer Experience Rating: 5
Sep 24, 2010
Ron
R.,
E Lake Woodlands
*, FL
"Jose and the crew did a super job. Hard-working, polite, and very professional.
The price was fair and the work was completed in just under four days.
We had a really good experience."
Customer Experience Rating: 5
Jul 27, 2010
Tom
A.,
Clearwater*, FL
"Showed up on time on the appointed day
Courteous crew ~ especially the foreman, Carlos
Efficient in execution of the work "
Customer Experience Rating: 5
Jul 21, 2010
John
B.,
Safety Harbor*, FL
"no puttying was done as stated in the proposal the finish came out uneven and not as expected"
Customer Experience Rating: 4
Jul 08, 2010
Andrew
C.,
Tampa*, FL
"Wonderful customer service. "
Customer Experience Rating: 5
Jun 13, 2010
Karen
C.,
Palm Harbor*, FL
"the painters were so quick, but not in any ways that sacrificed quality of their work, which i felt to be excellent. i was working on a tight time frame and they accomplished exactly what they promised and better. i was amazed at a patch job they took care of for me - it was indistinguishable from the rest of the wall."
Customer Experience Rating: 5
Jun 11, 2010
Bonnie
J.,
Clearwater, FL
"Professional services, reasonable price, done in an efficient manner"
Customer Experience Rating: 5
Jun 11, 2010
Kathie
G.,
Trinity, FL
"Professional, returned phone calls promptly, follow-through. "
Customer Experience Rating: 5
Jun 06, 2010
Lance
C.,
Trinity*, FL
"The job was done quickly with great attention to detail."
Customer Experience Rating: 5
Apr 21, 2010
Karen
J.,
Oldsmar*, FL
"Job was done quickly and neatly"
Customer Experience Rating: 5
If you have had a project completed by CertaPro and you have not received either
an email or phone call request for information you can call 1-866-213-8291 to give
your review to a customer service representative.